Terms of Use
Effective Date: November 2024
1. Introduction
Welcome to IOLLIN, Inc. (“IOLLIN,” “we,” “us,” or “our”), a platform dedicated to empowering communities to support, create, and collaborate on innovative projects. By accessing or using the IOLLIN platform (“Platform”), you agree to comply with these Terms of Use (“Terms”), which govern your relationship with IOLLIN.
These Terms apply to all users, including Project Owners, Supporters, Collaborators, and Fans. By registering, creating content, or engaging with the Platform, you confirm your acceptance of these Terms and any future amendments. If you do not agree, you must discontinue use of the Platform immediately.
2. Account Registration and Verification
To access Platform features, users must create an account and provide accurate, up-to-date information. All users intending to collect funds must pass a mandatory Know Your Customer (KYC) verification process managed by our third-party compliance partners, such as Stripe or Persona.
User Roles:
- Project Owners: Users who create and launch projects to collect funds.
- Collaborators: Designated by Project Owners to assist in managing projects.
- Supporters: Users who contribute funds or engage with projects.
- Fans: Users who interact with the Platform but do not own or fund projects.
KYC Requirement for Fund Collection:
- Users must successfully complete KYC before initiating fund collection.
- Accounts failing KYC verification will be suspended from fund collection or permanently deactivated.
Users are responsible for securing their account credentials. Unauthorized account access resulting from user negligence may result in loss of Platform privileges or funds, for which IOLLIN bears no responsibility.
3. Platform Features and Functionality
IOLLIN provides the following tools and features to support project success and ensure compliance:
- Project Creation and Management: Tools for setting up campaigns, tracking performance, and engaging with contributors.
- Analytics Dashboard: Real-time insights into project activity, supporter contributions, and live-stream engagement.
- Compliance Monitoring: Automated compliance checks (via Stripe/Persona) and manual oversight by IOLLIN’s Trust & Safety Team to ensure projects adhere to Platform policies and applicable laws.
4. Community Guidelines and Conduct
IOLLIN is committed to fostering a respectful, collaborative environment for all users.
Expected Behavior:
- Treat all users with respect and engage constructively.
- Comply with Platform policies, community guidelines, and applicable laws.
Prohibited Conduct:
- Uploading illegal, harmful, or fraudulent content.
- Engaging in bullying, harassment, or discriminatory behavior.
- Violating family-friendly standards (e.g., hate speech, graphic violence, or explicit material).
- Participating in activities flagged as high-risk by our compliance systems.
Violations of these guidelines may result in warnings, suspension, or termination of accounts. Serious breaches, such as fraudulent activity or sanctions violations, will be escalated to the appropriate regulatory authorities.
5. Content Ownership and Restrictions
Ownership of Content:
- Project Owners retain ownership of content uploaded to the Platform.
- By uploading content, users grant IOLLIN a non-exclusive, royalty-free, perpetual license to use, reproduce, and distribute the content for promotional purposes.
Content Compliance:
- Users must ensure uploaded content complies with intellectual property laws and community guidelines.
- IOLLIN reserves the right to remove content violating these standards.
6. Termination, Appeals, and Enforcement
Account Termination: IOLLIN reserves the right to suspend or terminate accounts for violations of these Terms, including:
- Fraudulent activity,
- Inappropriate or harmful content,
- Breaches of KYC or AML requirements.
Appeals Process:
- Users may submit appeals via Legal@iollin.com.
- Appeals are reviewed by the Trust & Safety Team and responded to within 15 business days.
Compliance Action: IOLLIN enforces a zero-tolerance policy for serious violations, including reporting breaches to regulatory authorities when required.
7. Compliance with Laws
IOLLIN adheres to all applicable laws governing intellectual property, data protection, and financial transactions. Users are expected to comply with AML, KYC, and sanctions regulations enforced by our compliance partners, including Stripe and Persona.
8. Liability and Force Majeure
Limitation of Liability:
IOLLIN is not liable for losses resulting from user error, unauthorized account access, or third-party actions.
Force Majeure:
Delays or interruptions caused by factors beyond IOLLIN’s control (e.g., natural disasters, technical failures) are not the responsibility of IOLLIN.
9. Reporting Violations
Users may report suspicious activity or policy violations through the Platform’s reporting tools or by contacting the Trust & Safety Team at Compliance@iollin.com.
10. Changes to Terms
IOLLIN may update these Terms to reflect new features, legal requirements, or evolving business practices. Users will be notified via email or Platform alerts of any changes. Continued use of the Platform constitutes acceptance of updated Terms.
11. Contact Information
If you have questions about these Terms or need assistance, please contact:
Email: support@iollin.com
Compliance: compliance@iollin.com
Mailing Address:
IOLLIN, Inc.
9436 W. Lake Mead Blvd, Suite 5 #1146, Las Vegas, NV 89134