Privacy Policy

Effective Date: November 2024

1. Introduction

IOLLIN, Inc. (“IOLLIN,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you access or use the IOLLIN platform (“Platform”).

By accessing or using the Platform, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Platform immediately.

2. Information We Collect

We collect various types of information to provide, enhance, and secure our services:

2.1 Personal Information

This includes data that directly identifies you, such as:

Name, email address, phone number, and contact details.
Account credentials (e.g., username, password).
Verification data for Project Creators and fund collectors as part of the Know Your Customer (KYC) process, managed by third-party compliance partners.

2.2 Financial Information

When you make transactions on the Platform, we collect:

Payment method details (e.g., credit card, bank information).
Billing address and payment history.
Information required for regulatory compliance, including KYC checks.

2.3 Usage Data

Data about your activity on the Platform, including:

Pages visited, time spent, and actions taken.
Interaction data, including geolocation and browsing history.

2.4 Technical Data

Information about your device(s), such as:

IP address, browser type, operating system, and device identifiers.
Network and connectivity details.

2.5 Communication Data

Records of interactions with our support team and correspondence through the Platform.

2.6 Cookies and Tracking Technologies

We use cookies and similar technologies to:

Track usage and preferences.
Enhance user experience.
Support analytics and advertising.

You can manage your cookie preferences once customization functionality becomes available.

3. How We Use Your Information

We use the information collected for the following purposes:

3.1 Platform Operations

To verify user identities and ensure authentic profiles.
To process payments securely.
To comply with KYC, AML, and sanctions regulations.

3.2 Personalization and Analytics

To customize user experience and provide tailored recommendations.
To analyze trends and optimize Platform performance.

3.3 Compliance and Security

To detect, investigate, and prevent fraudulent or prohibited activities.
To maintain a secure environment on the Platform.

3.4 Communication and Marketing

To send important updates about your account and the Platform.
To share promotional content and survey opportunities.

4. Data Sharing

We share your information only under the following circumstances:

4.1 Service Providers

Third-Party Compliance Partners: For KYC, AML, and sanctions checks.
Payment Processors: To facilitate secure transactions.

4.2 Legal Compliance

To comply with laws, regulations, or legal requests.
To enforce our Terms of Use and protect the safety of users.

4.3 Business Transfers

In the event of a merger, acquisition, or sale, data may be transferred as part of the transaction.

4.4 Aggregated Data

Non-identifiable, aggregated data may be shared for analytics and research purposes.

5. Data Retention

We retain your information for as long as necessary to meet legal, operational, and regulatory obligations:

Personal data: Retained for a minimum of 5 years after account closure.
Financial and transactional data: Retained for 7 years to comply with industry standards.
Flagged activities: Retained indefinitely for legal or regulatory investigations.

6. Data Security

We implement advanced security measures to protect your data:

Encryption during transmission and storage.
Secure servers with strict access controls.
Regular security audits and testing.

While we strive to protect your data, no system is completely secure. Notify us immediately at security@iollin.com if you suspect unauthorized access to your data.

7. Children’s Privacy

The Platform is not intended for children under 13 years of age. Users under 18 require limited access under parental or guardian consent. If we discover data from users under 13, it will be deleted immediately.

8. User Rights

In accordance with applicable laws, including GDPR and CCPA, you have the following rights:

Access and Portability: Request access to your personal data.
Correction: Update inaccurate or incomplete information.
Deletion: Request deletion of your data where permissible by law.

Contact privacy@iollin.com to exercise your rights.

9. Cookies and Tracking Technologies

We use cookies to improve functionality, analyze user behavior, and deliver personalized content. A cookie management tool will soon be available for users to customize preferences.

10. Third-Party Services

We rely on third-party providers for essential services:

Payment processing (e.g., Stripe).
Compliance verification (e.g., Persona).
Analytics and performance monitoring.

These providers have access only to data necessary for their services and are bound by confidentiality agreements.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in laws or business practices. Updates will be communicated via email or Platform notifications. Continued use of the Platform constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have questions about this Privacy Policy or your data, contact us:

Email: privacy@iollin.com
Mailing Address:
IOLLIN, Inc.
9436 W. Lake Mead Blvd, Suite 5 #1146,
Las Vegas, NV 89134